Refund

Refund Policy

This Sincerely Yours page explains returns, exchanges, and refunds in a store-specific format. This page applies specifically to sincersolyyours.shop.

Our approach at Sincerely Yours to refund timing
Sincerely Yours publishes this refund timing guidance for customers using sincersolyyours.shop. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Details from Sincerely Yours on exceptions
For purchases made through sincersolyyours.shop, Sincerely Yours applies the following guidance on exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

What Sincerely Yours customers should know about eligibility
For Sincerely Yours customers at sincersolyyours.shop, this section explains eligibility. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Our approach at Sincerely Yours to condition of returns
For Sincerely Yours customers at sincersolyyours.shop, this section explains condition of returns. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Sincerely Yours: starting a request
Sincerely Yours publishes this starting a request guidance for customers using sincersolyyours.shop. A return or exchange begins when you, contact us at Support@Sincersolyyours.shop before sending the item. Once the request is approved, Sincerely Yours will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Sincerely Yours: order problems
For Sincerely Yours customers at sincersolyyours.shop, this section explains order problems. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

What Sincerely Yours customers should know about support
For purchases made through sincersolyyours.shop, Sincerely Yours applies the following guidance on support. For return or exchange assistance, contact Support@Sincersolyyours.shop or 7632866899.

Merchant Information
Business name: Sincerely Yours
Brand name: Sincerely Yours
Email: Support@Sincersolyyours.shop
Phone: 7632866899
Physical address: 461 Penn Lincoln Dr, Imperial, Pennsylvania, 15126, United States